Office for the Aging

Contact Information

Julie Allen Aldrich


Monroe County Office for the Aging

Monroe Community Hospital
435 E. Henrietta Rd.
Room 3rd floor, West
(Faith Wing)
Rochester, NY 14620
Phone: 585 753-6280
Fax: 585 753-6281

We Excel In Aging Well!

The Monroe County Office for the Aging is dedicated to serving our older residents.

In 1973, the Office for the Aging was established by the Monroe County Legislature and designated by the Federal and State governments as the Area Agency on Aging. The Monroe County Office for the Aging (MCOFA) is proud to celebrate over 40 years of excellent service to its older residents, and is committed to continuing this tradition of service.

The Office for the Aging is responsible for planning, coordinating, funding and advocating for programs and services which meet the needs of Monroe County residents age 60 and over. Services are targeted to individuals with the greatest social and/or economic need, placing emphasis on serving those older persons who are low-income, minority and/or those with physical and mental disabilities.

In 1973, there were 97,000 residents 60 years of age and older in Monroe County. Today, there are more than 122,000 older residents, and the numbers keep growing. It is our goal to ensure that Monroe County’s older citizens “excel in aging well.”

GoalsPicture of elderly couple on the beach.

The goal of Office for the Aging is to promote a safe and independent lifestyle through timely and responsive systems of protective services, long-term care, quality nutrition and supportive in-home services through a consumer-focused and coordinated service delivery system that protects, supports, and advocates for older residents of Monroe County.

Monroe County's NYConnects: (585) 325-2800

Monroe County’s New York Connects is your answer to Long-Term Care Services. NYConnects provides comprehensive and unbiased information and assistance for all long-term care services regardless of age. This information includes screening for social and medical needs, financial status, available service options regardless of payer source, comprehensive needs assessment, service/care coordination, and public education. Do you have questions on legal services for older adults, healthcare options for older adults, personal emergency response units, home care assistance, congregate and home delivered meals, nutrition education and counseling for older adults, falls prevention, depression and isolation, case management, burial assistance, or other Long Term Care needs? If so this is your one stop information and assistance line and a service that is free for all to use. Translation services available for indivduals with limited english proficiency.



The New York State Office for Aging has been made aware of a new robocall scam that attempts to lure older New Yorkers into providing their personal information over the phone. The voice on the robocall identifies itself as the New York State Office for the Aging and asks the individual answering the phone to press a button if someone in the home is over 65 and would be interested in receiving a free Medic Alert pin and $3000 in coupons for food or other items.

This is a SCAM. The New York State Office for the Aging does not give away items, money or coupons unless through programming like the Senior Nutrition Farmer's Market Coupons available through local Area Agencies on Aging and will NEVER solicit personal information over the phone. 

If someone contacts our NY Connects for Long Term Care Information and Assistance Line requesting information, or participates in a program or service funded by NYSOFA through an Area Agency on Aging or its subcontracted vendor, we may request information for reporting purposes only and only if attached to a program and/or service requested by the individual and/or their caregiver or spouse.

If you receive a similar call, you should HANG UP IMMEDIATELY. Reports of financial scams should be reported to the Consumer Protection Division of the NYS Attorney General’s Office at 1-800-771-7755, the NYS Department of Financial Services at 1-800-697-1220 or the NYS Department of State (518) 474-8583.

If you are participating in a program or service and you are unsure if someone should be asking you certain questions, please call us at (585) 753-6280 and we will verify authenticity of the information being requested and the source. Please inform the provider that you are not comfortable providing that information without verifying and obtain a call back number to share with us.

Community Needs Assessment

Every four years the Monroe County Office for the Aging completes a comprehensive Community Needs Assessment (CNA) to help us identify the necessary Long Term Care Services and Supports needed in our community. This CNA is completed in compliance with New York State Office for the Aging Technical Assistance Memorandum: 14-TAM-02.

Background: As part of the preparation and development of its Area Plan, Section 306(a)(1) of the Older Americans Act requires that each Area Agency on Aging (AAA) determines "the extent of need for supportive services, nutrition services,and multipurpose senior centers" in its Planning and Service Area(PSA).

Section 6653.4 of Title 9 of the New York Code of Rules and Regulations reinforces the Federal requirements by specifying that a needs assessment and resource inventory be completed as part of the process through which AAA determine priorities, targeting efforts and funding in the next Four Year planning cycle.  Section 6653.4 requires that the Area Plan include a needs assessment "based on surveys or interviews conducted by the area agency, records of the area agency, current secondary data from other agencies, public comments at advisory committee meetings and public hearings, analys is of demographic and census data, or other sources approved by the Office."

The Regulations further specify that the needs assessment be "of conditions of elderly people in the area which limit their ability to remain in or return to their homes and to participate in family and community life, quantifying to the extent practicable the range of current service needs of elderly people in various parts of the area and the extent and magnitude of specific needs, reflecting the unique needs of groups with common ethnic, age, geographic (including, for New York City, specific consideration of each borough), health, or economic characteristics."

This survey is very comprehensive, but gives us a detailed picture of the needs in our community. We are asking you to submit your feedback by going to the attached link: This will be available until September 30, 2015. We will then utilize this information and present a formal plan at our Annual Public Hearing. The Public Hearing Date and Location will be posted by August 30, 2015 and and Abstract of the Plan will be posted by October 1, 2015 to allow for public comment.


We and our partner agencies are always looking for volunteers. Volunteers are needed for help with data entry, Special Events, Senior Companions, Respite Relief and More. Are you looking for way to give back to your community and interested in helping our community's older adults and the families that care for them? We have short term and long term opportunities. If yes, please call our offices at (585) 753-6280 or NY Connects at (585) 325-2800.

Caregiving is a difficult job and when we care for our loved ones, we are often afraid or even too tired to ask for help. If you are a Caregiver in need of a hand, or you want to help a caregiver and don't know how, please check out the Caregiver Respite Project, by going to:


The Intergenerational Fishing Day at Powder Mills Park on Thursday, April 2 was a great success. Several Congregate Meal and Social Adult Day Participants attended including John from Cornerstone Social Adult Day, Diane from Chili Senior Center and a crew from Montgomery Senior Center. Thank you to all who attended!


Livable Communities Event Presenters: Stephanie Firestone, n4a; Jessica Maurer, Maine Association of AAAs; Julie Aldrich, Monroe Co. (NY) Office for Aging; Roger Lewis, Washington Post Columnist (moderator); Cathy Bollinger, York Co. (PA) Community Foundation; Sandy Markwood, n4a

n4a Releases Livable Communities Report - Featuring Monroe County as one of it's Technical Assistance Grant Recipients

On Wednesday, May 6th, 2015 n4a released a major report on the growth of the Livable Communities movement during an event on Capitol Hill. The report, “Making Your Community Livable for All Ages: What’s Working!,” draws from the experiences of local communities and national leaders and is intended as an engagement tool for community members who are taking on or ramping up efforts to make their communities more livable for people across the lifespan.

Since the release, the report has appeared in an article in the Washington Post, the Coloradoan and has been downloaded nearly 60,000 times from the n4a website!

 The Intergenerational Scavenger Hunt at Seneca Park Zoo was held on May 27th. 165 Youth and Seniors participated in this inaugural event. Older Adults and Youth were teamed up to solve "Zoo's Clues." This event was planned in partnership with the Youth Bureau and Spencerport High School's Service Learning Program (SLP) participants.



Dates and new events will be updated when available. If interested in participating at any of our events, please contact our office at: (585) 753-6280. We are always looking for volunteers as well as entertaining our participants!

County Executive Maggie Brooks presents: Monroe County’s 12th Annual Salute to Seniors Concert

FRIDAY, AUGUST 21st at ONTARIO BEACH PARK -  This event will be held Rain or Shine

Featuring:      Orient Express Band:       10AM~12PM

               The Rochester Ratpack:  12:30PM~2PM


Please bring your own lawn chair, as pavilion seating is limited. Drinking water will be provided. Pack your lunch, or order a box lunch for $5 through your local senior center or by coming to our office. Lunch order and payment must be made by July 31. Lunch box will not be sold at the event but there are nearby restaurants and concessions. For more information call the Office for the Aging (585) 753-6280

Intergenerational Fall Clean Up - Fall 2015, Location TBD

Intergenerational Holiday Ball - December 2015, Location TBD

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