Office for the Aging

Contact Information

Julie Allen Aldrich


Monroe County Office for the Aging

Monroe Community Hospital
435 E. Henrietta Rd.
Room 3rd floor, West
(Faith Wing)
Rochester, NY 14620
Phone: 585 753-6280
Fax: 585 753-6281

We Excel In Aging Well!

The Monroe County Office for the Aging is dedicated to serving our older residents.

In 1973, the Office for the Aging was established by the Monroe County Legislature and designated by the Federal and State governments as the Area Agency on Aging. The Monroe County Office for the Aging (MCOFA) is proud to celebrate over 40 years of excellent service to its older residents, and is committed to continuing this tradition of service.

The Office for the Aging is responsible for planning, coordinating, funding and advocating for programs and services which meet the needs of Monroe County residents age 60 and over, information and assistance for individuals with disabilities, and their caregivers of any age. Services are targeted to individuals with the greatest social and/or economic need, placing emphasis on serving those older persons who are low-income, minority and/or those with physical and mental disabilities.

In 1973, there were 97,000 residents 60 years of age and older in Monroe County. Today, there are more than 145,000 older residents, and the numbers keep growing. It is our goal to ensure that Monroe County’s older citizens “Excel in Aging Well.”

GoalsPicture of elderly couple on the beach.

The goal of Office for the Aging is to promote a safe and independent lifestyle through timely and responsive systems of protective services, long-term care, quality nutrition and supportive in-home services through a consumer-focused and coordinated service delivery system that protects, supports, and advocates for older residents of Monroe County.

Monroe County's NYConnects: (585) 325-2800

Monroe County’s New York Connects is your community's answer to information on how and where to access Home and Community Based Long-Term Care Services. NYConnects provides comprehensive and unbiased information and assistance for all long-term care services regardless of age. This information includes screening for social and medical needs, financial status, available service options regardless of payer source, comprehensive needs assessment, service/care coordination, and public education. Do you have questions on legal services for older adults, healthcare options for older adults, personal emergency response units, home care assistance, congregate and home delivered meals, nutrition education and counseling for older adults, falls prevention, depression and isolation, case management, burial assistance, or other Long Term Care needs? If so this is your one stop information and assistance line and a service that is free for all to use. Translation services available for indivduals with limited english proficiency.



The New York State Office for Aging has been made aware of a new robocall scam that attempts to lure older New Yorkers into providing their personal information over the phone. The voice on the robocall identifies itself as the New York State Office for the Aging and asks the individual answering the phone to press a button if someone in the home is over 65 and would be interested in receiving a free Medic Alert pin and $3000 in coupons for food or other items.

This is a SCAM. The New York State Office for the Aging does not give away items, money or coupons unless through programming like the Senior Nutrition Farmer's Market Coupons available through local Area Agencies on Aging and will NEVER solicit personal information over the phone. 

If someone contacts our NY Connects for Long Term Care Information and Assistance Line requesting information, or participates in a program or service funded by NYSOFA through an Area Agency on Aging or its subcontracted vendor, we may request information for reporting purposes only and only if attached to a program and/or service requested by the individual and/or their caregiver or spouse.

If you receive a similar call, you should HANG UP IMMEDIATELY. Reports of financial scams should be reported to the Consumer Protection Division of the NYS Attorney General’s Office at 1-800-771-7755, the NYS Department of Financial Services at 1-800-697-1220 or the NYS Department of State (518) 474-8583.

If you are participating in a program or service and you are unsure if someone should be asking you certain questions, please call us at (585) 753-6280 and we will verify authenticity of the information being requested and the source. Please inform the provider that you are not comfortable providing that information without verifying and obtain a call back number to share with us.


The Intergenerational Fishing Day at Powder Mills Park on Thursday, April 2 was a great success. Several Congregate Meal and Social Adult Day Participants attended including John from Cornerstone Social Adult Day, Diane from Chili Senior Center and a crew from Montgomery Senior Center. Thank you to all who attended!


Livable Communities Event Presenters: Stephanie Firestone, n4a; Jessica Maurer, Maine Association of AAAs; Julie Aldrich, Monroe Co. (NY) Office for Aging; Roger Lewis, Washington Post Columnist (moderator); Cathy Bollinger, York Co. (PA) Community Foundation; Sandy Markwood, n4a

n4a Releases Livable Communities Report - Featuring Monroe County as one of it's Technical Assistance Grant Recipients

On Wednesday, May 6th, 2015 n4a released a major report on the growth of the Livable Communities movement during an event on Capitol Hill. The report, “Making Your Community Livable for All Ages: What’s Working!,” draws from the experiences of local communities and national leaders and is intended as an engagement tool for community members who are taking on or ramping up efforts to make their communities more livable for people across the lifespan.

Since the release, the report has appeared in an article in the Washington Post, the Coloradoan and has been downloaded nearly 60,000 times from the n4a website!

 The Intergenerational Scavenger Hunt at Seneca Park Zoo was held on May 27th. 165 Youth and Seniors participated in this inaugural event. Older Adults and Youth were teamed up to solve "Zoo's Clues." This event was planned in partnership with the Youth Bureau and Spencerport High School's Service Learning Program (SLP) participants.


The New York State Office for the Aging held a Focus Group to discuss the creation of an Office of Community Living at the Pieter's Family Life Center on October 9, 2015 with over 75 attendees present to share their ideas, comments and concerns. Shown here, Leanne Rorick, NY Connects Coordinator, Lifespan with Corinda Crossdale, Director, New York State Office for the Aging (and former Director, MCOFA) and Julie Allen Aldrich, Director, Monroe County Office for the Aging:

The Intergenerational Fall Clean Up was held on Saturday, October 17, 2015 with over 300 volunteers dispersed to yards of older adults across Monroe County. Thank you to all of all of volunteers for helping our community's older adults prepare for winter!

Coats for Seniors Coat Drive - Collections until January 1, 2015

County Executive Maggie Brooks launched the 2015 Coats for Seniors Program on October 19, 2015 with program sponsors: County Clerk, Cheryl Dinolfo, representing the Council for Elders; Hon. Steven Tuchiarello, Colony Dry Cleaner; Damon Mustaca and Courtney Armstrong, Medical Motors Transportation Services; Lorre Anderson, Greater Rochester Partnership for the Elderly (GRAPE); Kelly A. Reed, Commissioner, Monroe County Department of Human Services and Julie Allen Aldrich, Director Monroe County Office for the Aging. 

We'd like to thank all of our sponsors and welcome our two new sponsors, GRAPE and Dry Clean Express. Donations of new and gently-used, adult-sized coats will be accepted on weekdays between 10:00 a.m. to 12:00 p.m. at participating senior centers. Donation boxes will also be set up at these locations:

  • Monroe County County Office Building - 38 West Main Street - in Atrium
  • Monroe County Department of Human Services, 691 St. Paul Street by elevators.
  • Monroe County Department of Human Services, 111 Westfall Road - by elevators.
  • Monroe Community Hospital, 1st Floor Faith Building across from Security - located at 435 East Henrietta Road.
  • Colony Dry Cleaners, located at 695 Howard Road in Gates 
  • Dry Clean Express Locations:

        557 Whitney Road in Fairport

        1158 Fairport Road in Fairport

        Townline Plaza in Perinton

        3159 Winton Road South in Henrietta

        Route 250 & Penfield Road in Penfield

        Pen-Fair Plaza in Penfield - Rte 250 and 441 - next to CVS

The Greater Rochester Area Partnership for the Elderly (GRAPE) will also be collecting coats at their events throughout the winter.

For more information on the “Coats for Seniors” program, please contact the Monroe County Office for the Aging at 585-753-6280. Seniors interested in receiving a coat can call any participating senior center to make arrangements.


Dates and new events will be updated when available. If interested in participating at any of our events, please contact our office at: (585) 753-6280. We are always looking for volunteers as well as entertaining our participants!

Intergenerational Holiday Ball -  This event pairs older adults sixty and over with juniors and seniors in high school for a night of dinner and dancing. We have special treat the eveing through including a photo booth, visit from santa, and King and Queen contest. Tuesday, December 1st, 5:30-8:30pm at the Double Tree Hotel in Henrietta (Corner of Jefferson and E. Henrietta Road). Seating limited. Please contact your local participating senior center to reserve your seat. If you are not associated with a senior center, please call the Office for the Aging at 753-6280 by November 24th.



We and our partner agencies are always looking for volunteers. Volunteers are needed for help with data entry, Special Events, Senior Companions, Respite Relief and More. Are you looking for way to give back to your community and interested in helping our community's older adults and the families that care for them? We have short term and long term opportunities. If yes, please call our offices at (585) 753-6280 or NY Connects at (585) 325-2800.

Caregiving is a difficult job and when we care for our loved ones, we are often afraid or even too tired to ask for help. If you are a Caregiver in need of a hand, or you want to help a caregiver and don't know how, please check out the Caregiver Respite Project, by going to:

Helpful Online Resources

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