Office for the Aging

Contact Information

Julie Allen Aldrich


Monroe County Office for the Aging

Monroe Community Hospital
435 E. Henrietta Rd.
Room 3rd floor, West
(Faith Wing)
Rochester, NY 14620
Phone: 585 753-6280
Fax: 585 753-6281

We Excel In Aging Well!

The Monroe County Office for the Aging is dedicated to serving our older residents.

In 1973, the Office for the Aging was established by the Monroe County Legislature and designated by the Federal and State governments as the Area Agency on Aging. The Monroe County Office for the Aging (MCOFA) is proud to celebrate over 40 years of excellent service to its older residents, and is committed to continuing this tradition of service.

The Office for the Aging is responsible for planning, coordinating, funding and advocating for programs and services which meet the needs of Monroe County residents age 60 and over. Services are targeted to individuals with the greatest social and/or economic need, placing emphasis on serving those older persons who are low-income, minority and/or those with physical and mental disabilities.

In 1973, there were 97,000 residents 60 years of age and older in Monroe County. Today, there are more than 122,000 older residents, and the numbers keep growing. It is our goal to ensure that Monroe County’s older citizens “excel in aging well.”

GoalsPicture of elderly couple on the beach.

The goal of Office for the Aging is to promote a safe and independent lifestyle through timely and responsive systems of protective services, long-term care, quality nutrition and supportive in-home services through a consumer-focused and coordinated service delivery system that protects, supports, and advocates for older residents of Monroe County.

Monroe County's NYConnects: (585) 325-2800

Monroe County’s New York Connects is your answer to Long-Term Care Services. NYConnects provides comprehensive and unbiased information and assistance for all long-term care services regardless of age. This information includes screening for social and medical needs, financial status, available service options regardless of payer source, comprehensive needs assessment, service/care coordination, and public education. Do you have questions on legal services for older adults, healthcare options for older adults, personal emergency response units, home care assistance, congregate and home delivered meals, nutrition education and counseling for older adults, falls prevention, depression and isolation, case management, burial assistance, or other Long Term Care needs? If so this is your one stop information and assistance line and a service that is free for all to use. Translation services available for indivduals with limited english proficiency.


Upcoming Events

Intergenerational Fall Clean Up:   Saturday, October 25, 2014; 9:00am Kickoff at Monroe Community Hospital (435 E. Henrietta Road)

Call for Volunteers: We are looking for volunteers age 14 and up to assist our community's older adults. Earn Community Service Credits for your school or just pay it forward!

Make a Difference This one day event is rain or shine. Transportation will be the responsibility of the volunteers and/or their chaperones.

We will kickoff the event at Monroe Community Hospital at 9:00am with County Executive Maggie Brooks (continental breakfast provided). At that time you will be given your instructions for the day, directions and tools. You and your team will then go to the pre-selected homes of older adults in our community to rake their lawns and sweep their steps and driveways. The event typically ends around 2:00pm or as soon as you are done with your assigned lawns.

Call for Lawns of Older Adults: We are looking for lawns! If you are an older adult age 60 and over, own your home and are either physically unable or cannot afford to pay for lawn care, please call us. The number of lawns raked will be determined by the number of volunteers we have sign up.

To sign up as a volunteer or to have your lawn raked, please call Flo Dorsey at 753-6463 or email FloDorsey@monroecounty,gov by Friday, October 10th.

Public Hearing:

The Monroe County Office for the Aging holds a Annual Public Hearing to review the Annual Plan for Program Delivery and hear feedback from the community. This year's Public Hearing will be held at Foodlink, located at: 1999 Mt Read Blvd South Srv Rd on Wednesday, October 1st in conjunction with the Hunger and Aging Alliance Summit. Keynote: Dr. Stephen R. Cook, University of Rochester and Governor's Task Force on Hunger.

Registration and Continental Breakfast: 8:00am - 8:30; Program and Public Hearing: 8:30-11:15. This event is free and open to the public, however, to assist us with planning, we do request that you register in advance by calling 1-877-926-8300 or online at

If you are in need of reasonable accommodation due to disability, please note at your time of registration or call the Office for the Aging by Friday, September 26th at (585) 753-6280 or via e-mail at

Monroe County Office for the Aging Abstract of Programs

The Monroe County Office for the Aging (MCOFA) is the designated Area Agency on Aging for Monroe County. MCOFA and its various community based subcontractor agencies provide services to persons age 60 and older and people with disabilities of any age residing in Monroe County, along with their respective informal caregivers. MCOFA receives funding from the Administration on Community Living, the New York State Office for the Aging and Monroe County to provide an array of services and supports that assist older adults and persons with disabilities to remain living independently in their own homes.

An important component of MCOFA’s mission is to plan, coordinate and advocate for those most in need of services, such as low income individuals, minority populations, and others that are underserved and/or not formally connected to community based service providers.

MCOFA is dedicated to:

  • Ensuring access and offering information and assistance to older adults, professionals and family caregivers regarding long-term care options for older adults and persons with disabilities through a person-centered, No Wrong Door approach via New York Connects, the recognized Aging and Disability Resource Center for Monroe County.
  • Advocating on behalf of older persons, family caregivers, and persons with disabilities regarding issues of concern.
  • Allocating federal, state and county funds for community-based services,  including but not limited to the following:
    • Home care and ancillary services, such as personal emergency response systems, consumer directed care and emergency home repair or modification.
    • Transportation
    • Nutrition: congregate meals, home delivered meals, nutrition education and counseling
    • Socialization and recreation
    • Evidence-based wellness programs (falls prevention, mental health services and supports)
    • Health insurance information and assistance
    • Legal assistance
    • Employment for older adults
    • Volunteerism
    • Elder abuse prevention, education and outreach
    • Respite and social adult day care services
    • Intergenerational programming
    • Case assistance
    • Caregiver resource center
  • Coordinating and collaborating activities and opportunities with other public and private organizations.
  • Assessing the needs of older adults, informal caregivers, and people with disabilities with the goal of connecting them to community-based, long-term care services and supports.

Annually evaluate the impact and effectiveness of the services provided above.

MCOFA prioritizes activities that allow older adults and people with disabilities to safely maintain their independence with dignity while living in the least restrictive environment. MCOFA places a special emphasis on serving frail, low-income and underserved minority populations. Each year, MCOFA must initiate, submit and receive approval in the delivery of services via its Annual Implementation Plan, in accordance with the New York State Office for the Aging.

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