Public Health

Contact Information

Michael D. Mendoza, MD, MPH, MS
Interim Commissioner of Public Health


Monroe County Department of Public Health

111 Westfall Road
Room 952
Rochester, NY 14620

Phone: 585 753-2991
Fax: 585 753-5115

Key Phone Numbers


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Zika Virus is primarily spread by the bite of an infected mosquito. There is no risk of Zika in Monroe County at this time. The New Yok State Department of Health has established a toll-free information line, open from 9 am - 6 pm, for questions on Zika; Call 1 888 364 4723. Click here for additional information on Zika Virus. The CDC is monitoring this matter very closely and regularly updates its travel restrictions and recommendations, which are particularly important for pregnant women, or women trying to become pregnant. Click here for travel information.


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Lyme Disease

Lyme disease is caused by a bacterium. It is transmitted to humans through the bite of infected blacklegged – or deer - ticks. Typical symptoms include fever, headache, fatigue, and a characteristic “bull’s eye” skin rash. Most cases of Lyme Disease can be treated successfully with a few weeks of antibiotics. If left untreated, infection can spread and become much more serious. Lyme Disease is diagnosed based on symptoms, physical findings (e.g., rash), and the possibility of exposure to infected ticks; laboratory testing is also sometimes helpful. The number of cases in Monroe County has increased over the past few years. Steps to prevent Lyme Disease include avoiding walking through tall grass where ticks are often found, wearing light colored clothing to aid in spotting ticks, examining your body closely after having been out in areas where ticks are common, and using insect repellent containing DEET (be sure to follow label instructions). Ticks must stay attached to your body for between 24-48 hours to transmit Lyme, so promptly removing them with tweezers will likely prevent contracting Lyme disease.

CDC Lyme Disease Info
Lyme Prevention Sign


Bacterial Meningitis

A third grade student in the Rush Henrietta School District is suspected of having bacterial meningitis. The Health Department is working to determine if there is a need for close contacts to receive preventive medication. Click here for information on this illness.


Pet Rabies Clinics

The Monroe County Department of Public Health, in conjunction with towns and villages, conduct free pet rabies clinics throughout the Spring and Summer. Click here for details.



Norovirus, often called the "cruise ship" virus, is a highly contagious gastrointestinal illness. Main symptoms include vomitting and diarrhea. Onset of symptoms usually comes on quickly, usually 12-48 hours after being exposed, and typically resolve in 1-2 days. The virus is very hardy and can live on surfaces for days, even weeks. Good hand hygiene is critical. There is currently a fair amount of this virus circulating in Monroe County. For more information on this virus, click here.


Shingles Vaccine

Shingles vaccine (Zostavax) is recommended for people 60 and older. The charge for this vaccine is $221. Payment is expected at the time of your visit. Your health insurance may cover some or all of the cost. We encourage you to contact them. To schedule an appointment, or for more information, please call 753-5150.

Shingles Fact Sheet - CDC


Birth Certificates Available @ Greece DMV on Last Saturday of Every Month

The Health Department has teamed up with the Monroe County Clerk's Office to begin making birth certificates available to Monroe County residents at the Greece DMV Office, located in the Mall @ Greece Ridge, on the last Saturday of each month from 8:30 am - 12:00 pm). Birth certificates are often needed for auto licenses and to obtain a passport. Children between 3-5 years of age can get a one-time free birth certificate and teens between 13-17 seeking a work permit can also get a one-time free birth record. Active military members and veterans can get a copy of their birth record at no charge. The cost for all others is $30 per certified copy (raised seal). Please be sure to bring valid photo ID.


Preteens and Adolescents

Child Immunization Clinics  

New York State requires a number of immunizations to attend school. If your child or college student has not been able to get into their doctor to get all the required shots, we can help. Clinic hours:

  • Tuesdays, BY APPT, 9 am - 4 pm
  • Wednesdays, NO APPT/WALK-IN, from Noon - 6 pm
  • Thursdays, BY APPT, from 9 am - Noon

Most vaccinations are provided at no-cost through age 18. Please bring any health insurance cards and any letters that you received from school about shots that your child is missing.  Attached is a form that requires completion. If you like, you can print it at home and complete it prior to coming to save time. Appointments are available; call 753-5150. You can e-mail us at to ask general questions, but not to schedule an appointment.

NYS Required School Immunizations
Health Department Immunization Form (print, complete, and bring to clinic)

West Nile Virus

Picture of mosquito biting human.

West Nile virus (WNV) is an illness transmitted by the bite of an infected mosquito. The illness is most serious for older people. Healthy children and younger adults are at very low-risk for 'serious' WNV infection. The risk of human WNV infection increases towards the end of summer and into early Fall. Risk continues until the first frost. Mosquitoes are most active at dusk and dawn. Covering exposed skin and use of insect repellent are effective at preventing bites.


Diabetes Resource Guide - Greater Rochester

There are numerous programs in the Greater Rochester to help prevent and control diabetes. Click here to learn more.


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On-line Health Information

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The Internet is an excellent place to become more knowledgable about health. However, while there are many credible health sites, there are also sites that may contain information and recommendations that are not valid.

The links listed below contain reliable health information.

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