Adult Single Point of Access (SPOA)

                        

 

Referral Form for Adult Residential Services

At this time, the process for submitting referrals for adult residential services remains the same.  Click on the link above for "Adult Mental Health Residential Services" to access the online referral form.  Please do not use this link to make care management referrals.  If a referral to both residential and care management services is desired, you must complete both forms. 

 

Referral Form for Adult Behavioral Health Care Management

All referrals for adult behavioral health care management (including Assertive Community Treatment (ACT), Health Home care management, Recovery Connection, Project Link, and MICANet) should be submitted using the new Monroe County Community Referral for Care Management.  Click on the link above for "Behavioral Health Care Management" to download a fillable PDF to be submitted via secure e-mail, fax or regular mail.  

 

Eligibility for Adult Behavioral Health Care Management

Individuals must meet all eligibility requirements to be considered for enrollment.

Behavioral Health Care Management Health Home Care Management
  1.  Individual is not eligible for Health Home Care Management services because:
  • Individual is not eligible for Medicaid; OR
  • Individual does not meet DOH eligibility criteria;

AND

  1. Individual meets the NYS DOH eligibility criteria of:
  • two chronic conditions, OR
  • HIV/AIDS and the risk of developing another chronic condition, OR
  • one or more serious mental illnesses;

AND

  1. Individual has a mental health and/or chronic substance use disorder; AND
  1. Individual currently has active Medicaid OR Medicaid and Medicare; AND
  1. Individual resides in Monroe County; AND
  1. Individual resides or receives services in Monroe County; AND
  1. Individual has significant behavioral, medical or social risk factors which can be addressed through care management.
  1. Individual has significant behavioral, medical or social risk factors which can be addressed through care management.

 

Community Referrals for Behavioral Health Care Management and Health Home Care Management are now being accepted in Monroe County from providers, community organizations, individuals and/or family members.

  • Behavioral Health Care Management is being triaged through the Monroe County Office of Mental Health for individuals with mental health and/or chronic substance abuse disorders who are not eligible for Health Home Care Management.
  • Health Home Care Management is being provided by Greater Rochester Health Home Network (GRHNN) AND Health Homes of Upstate New York - Finger Lakes (HHUNY - Finger Lakes) for eligible Medicaid and Medicaid/Medicare dual eligible persons.

If you have questions about the process to submit a referral, contact the Monroe County Single Point of Access (SPOA) office at (585) 753-2874.

 

 

 

 

 

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