If you or someone you know requires immediate/emergency care, the following resources are available or call Lifeline at 275-5151.
ROCHESTER COMMUNITY MOBILE CRISIS TEAM (Part of Strong Behavioral Health).
The team is a mobile psychiatric emergency department for individuals and families within Monroe County who are experiencing a crisis in mental health. The team’s services are designed to divert non lethal individuals and families from the county’s psychiatric emergency departments. There are no age restrictions. Individuals/family can be seen by mental health professionals in their home, place of employment, school, etc. Services provided include Crisis intervention/stabilization, mental health assessments and rapid linkage and/or re-linkage to treatment providers.
To access mobile crisis team services, call Lifeline at (585) 275-5151
Rochester General Hospital Emergency Department
1425 Portland Avenue
Rochester NY, 14620
Strong Behavioral Health/Comprehensive Psychiatric Emergency Program
300 Crittenden Blvd
Rochester NY, 14642
Unity Health System Emergency Department
St. Mary's Campus
89 Genesee Street
Rochester NY, 14611
Live Chat/Text Services:
*These services are not maintained by Monroe County, but MCOMH would like to make community members aware that these services are available
Local - 2-1-1 Crisis Live Chat (click here) 8am-11pm, 7 days a week
National - 24/7 Crisis Text Line (click here)