The Jail Bureau of the Monroe County Sheriff's Office currently operates three facilities: a pre-trial detention facility that houses approximately 1,000 inmates in downtown Rochester, a sentenced facility in suburban Brighton, New York, that houses 475 sentenced inmates, and a regional forensic unit at the Rochester Psychiatric Center.
Visiting an Inmate
Professional Visitation FAQ
Each inmate housed at the Monroe County Jail and Monroe Correctional Facility is permitted two one-hour visits each week by appointment.
Downtown visits may be scheduled in person or by calling 753-4000 beginning at 8:45 a.m. until all appointments are filled. All visits are scheduled one week in advance; there are no walk-in visits available. Visits will be scheduled on Monday for the following Monday, Tuesday for the following Tuesday, Wednesday for the following Wednesday, Thursday for the following Thursday, and Friday for the following Friday and.
Inmates who have Trustee Status are allowed to request a permanent visit time which will automatically be scheduled each week once they are approved. Permanent visit times are granted based on the availability of space and the inmate’s status.
All visitors must arrive at least 15 minutes prior to their scheduled visit time. If you are not on time, your visit may be cancelled.
You must have a valid government issued photographic identification to enter the visiting area such as a NYS Drivers License, Non Driver I.D. card or Benefit Card.
THE INMATE VISITATION AREA IS CLOSED ON NATIONAL HOLIDAYS - APPOINTMENT WINDOW IS OPEN
Monroe County Jail Visit Schedule
Monday through Friday
8:45 AM to 9:45 AM
9:45 AM to 10:45 PM
1:00 PM to 2:00 PM
2:00 PM to 3:00 PM
3:00 PM to 4:00 PM
The visiting area will open at 9:00 AM, Monday through Friday, for professional visits only.
Monroe Correctional Facility Visiting Hours
Tuesday through Friday
7:30 AM to 8:30 AM
8:30 AM to 9:30 AM
9:30 AM to 10:30 AM
1130 AM to 12:30 PM
12:30 PM to 1:30 PM
1:30 PM to 2:30 PM
Money may be deposited into an inmate account, at both facilities, during their posted visiting hours. The service windows are located at the MCJ Property Office located at the 130 South Plymouth lobby and at the MCF Visiting Area window, 750 East Henrietta Road. Cash, Postal or Western Union money orders will be accepted. Checks are not accepted.
The Monroe County Jail and Monroe Correctional Facility conduct numerous rehabilitation, educational and treatment programs for locally sentenced inmates and detainees. Click here for detailed program information.