Veterans Service Agency

Laura Stradley



Veterans Service Agency

125 Westfall Rd.
Rochester, NY

Phone: 585 753-6040
Fax: 585 753-6602

Welcome to the Monroe County Veterans Service Agency

Veterans Helping Veterans: A Partnership of Monroe County Veterans Services Agency and CompeerCORPS

In New York, 22% of Veterans suffer from post-traumatic stress disorder and/or major depression. Many struggle to reintegrate into civilian life and their communities. Compounding this stress is a culture that gets in the way of asking for help. Isolation and and loneliness is often the result.

CompeerCORPS is a program of Compeer Rochester that employs the power of friendship to help Veterans. Since 2011, CompeerCORPS has supported Veterans who help fellow Veterans lead successful, productive lives.

Click here for more info on the MCVSA and CompeerCORPS partnership.

Our Mission

To educate veterans and their families about the benefits they have earned; To represent and guide them in obtaining benefits and services both through the VA and the community; To make veterans an economic force in education, employment and business development.

Our Vision

Our agency is dedicated to providing the highest quality service to veterans and their families in Monroe County.

Service Officer Representatives

The Director and staff are accredited, caring, and knowledgeable veteran service officers; as such, they are able to guide veterans and their families in submitting claims to the Department of Veterans Affairs (VA).

Monroe County Veteran Service Officers will help you navigate the bureaucracy of the VA, and our services are free. We will help with gathering the information necessary to support a claim, file the claim, and track the claim through the VA system. We can also assist with filing appeals for denied claims. We strongly recommend that you make use of the services provided by County Veterans Service Officers. Our expertise can help you avoid the pitfalls and delays that missing paperwork or improperly filled out claim forms can cause.

Brand New In 2015

The Monroe County Veterans Service Agency is now mobile! We will be providing on-site claims assistance and benefits information at the following locations:

  • Parma Town Hall: 2nd Monday of each month
  • Village at Unity (1471 Long Pond Road): 4th Monday of each month
  • Mendon Town Hall: 2nd Tuesday of each month
  • Wheatland Town Hall: 3rd Wednesday of each month
  • Webster Senior Center (1350 Chiyoda Dr.): 3rd Tuesday of each month

An accredited Service Officer will be available to assist you (completely free of charge) between the hours of 9:00 a.m. and 3:00 p.m. No appointment necessary for the mobile VSA locations!*

*If you seek assistance from our main location at 125 Westfall Road, however, we can serve you best if you call first for an appointment. 

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Rochester, New York is one of 100 established 'hubs' in the national Honor Flight Network.

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