Runaway and Homeless Youth Services

Services Listing

The Rochester-Monroe County Youth Bureau has been the lead planner and founder for Runaway and Homeless Services in Monroe County since 1979. Through the continued commitment and collaboration of the Runaway and Homeless youth service provider agencies, our community offers a range of services to runaway and homeless youth which include crisis counseling, emergency shelter, on-going case management and transitional housing.

Important Resources:
National Network for Youth
Empire State Coalition

The emergency services are available 24 hours a day, seven days a week for all youth in Monroe County up to 21 years of age. Runaway and Homeless Services are provided in accordance with the 1978 and 1986 NYS Runaway and Homeless Legislation in order for youth to access safe, voluntary shelter and supportive services. Youth may access these services on their own, with or without parental permission, with no fee.

Each service will address the youth’s basic needs (food, shelter, clothing, and access to health care) as well as supportive counseling services in an attempt to resolve the problems that caused the youth to run away. If returning home is not an option, staff will work with the youth in finding a safe alternative.


Monroe County Emergency Housing Unit

If you are seeking emergency housing and are 16-17 years old and it is during regular business hours (8:00-3:00) call: 585-753-6687. If you are 18-20 during regular business hours (8:00-3:00) go to 691 St. Paul St. for assessment and intake.

If it is after 3:00, please call the After Hours Placement Line: 585-442-1742. The Emergency Housing Unit will assess your situation and will connect you to resources and housing that are appropriate for your situation and age.

The Center for Youth

905 Monroe Avenue, Rochester, NY 14620
Center House office: 585 473-2464
24-hour hotline: 585 271-7670 or toll free: 888-617-KIDS

Center House is a twelve-bed co-ed shelter for youth ages 12 - 18; Chrysalis House is a transitional living home for pregnant and parenting young women. The Center for Youth also has a transitional living program, case-management, volunteer family host homes, prevention education services, school-based services and Street Outreach services.

Mercy Community Services

142 Webster Avenue, Rochester, NY 14609
office: 585 (585) 288-2634

A continuum of supportive housing and services for pregnant and parenting teens and young women and their children; from emergency shelter and transitional housing to supportive community based apartments, the programs offer case management and life skills education in a nurturing environment.

Salvation Army Genesis House

P.O. Box 41210, Rochester, NY 14604
24-hour hotline: 585 235-2660

Genesis House is a fourteen bed, co-ed shelter for youth ages 16-20, with case managementservices, life skills training and after care.

Hillside Children’s Center

1337 East Main Street, Rochester, NY 14609
Alternatives for Interdependent Youth (AIY) and Emergency Services:              
(585)654-4414 or 24-hour hotline: (585)256-7500

Hillside AIY/ES provides access to crisis counseling 24 hours/7 days a week, transitional living / supportive housing (10 co-ed beds ages 16-20), case-management and out reach. 

Hillside Alternatives for Interdependent Youth (AIY) also hosts a youth Drop-In Center located at 1377 East Main St. where youth can get a hot meal, do laundry, and connect to community resources.

Hours of operation: Tuesdays & Thursdays 3:00-7:00 and Fridays 3-6:00.


National Walk and Concert to Save Homeless Youth

This November 12th the Rochester Monroe County Youth Bureau and local Runaway and Homeless Youth Service Providers participated in the First Annual National Walk for Homeless Youth. The event coincided with National Homelessness and Hunger Awareness Week and engaged five communities across the country: Rochester, NY; Buffalo, NY; Philadelphia, PA; Washington, DC; and San Diego, CA. The National Walk for Homeless Youth was started and supported by Buffalo native, Jeffrey Sitkov, who now resides in San Diego, CA. Mr. Sitkov is the president of Photo Charity, a group that advocates, educates, and raises funding for homeless youth in the San Diego area.

Each of the five cities planned and organized their own unique event; Rochester’s took the form of a 1.5 mile march from Hillside Family Resource Center & Drop-In Center at 1337 East Main St. – to the Rochester Public Market – and back to Hillside. There were 75 – 100 people that took part in the walk, many of whom were youth that have been affected by homelessness. Once back at the Drop-In Center participants enjoyed networking, refreshments, and live entertainment with performances from The Hillside Youth Voice Band from Hillside’s Varick, NY campus, as well as national recording artist Tommy Brunett.

National Statistics on Youth Homelessness are staggering; 1.593 million people used shelter or transitional housing in from Sept. 2008 – Oct. 2010. 22 percent, or 350,460 of those individuals, were youth. That’s more people than reside in New Orleans, LA!  Our local event provided youth and adults with an opportunity to partner up to educate the community about the issue of youth homelessness and to keep the issue in the local discourse. We plan to and build upon our successes and expand the event each year by engaging and educating even more people about the issues associated with Youth Homelessness as well as by raising money for our local providers.

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