Contact Information

Julie Allen Aldrich


Monroe County Office for the Aging

Monroe Community Hospital
435 E. Henrietta Rd.
3rd Floor West - Faith
Rochester, NY 14620
Phone: 585 753-6280
Fax: 585 753-6281

General Email:



The Monroe County Office for the Aging is dedicated to serving older adults, caregivers of any age, and individuals with disabilities within our service area.
In 1973, the Office for the Aging was established by the Monroe County Legislature and designated by the Federal and State governments as the Area Agency on Aging within our planning and service area. The Monroe County Office for the Aging (MCOFA) is proud to celebrate over 40 years of excellent service to its older residents, and is committed to continuing this tradition of service.
MCOFA is an administrative division within the Department of Human Services (DHS), and is the governmental entity authorized to receive and allocate Older Americans Act and state funds for services and supports of community based long term care compliant with New York State law. MCOFA is the agency charged with system oversight and encouragement of programs aimed at supporting the needs of Monroe County residents age 60 and over, providing information and assistance for individuals with disabilities, support to caregivers of any age, and prevention and intervention of elder abuse. MCOFA does this by:
  • Developing a consumer-focused comprehensive county plan, known as the "Area Plan," to meet the short and long term needs of older adults, individuals with disabilities, and caregivers of any age within our service area. 
  • Allocating funding to local agencies based on community priorities and program performance as part of a coordinated service delivery system.
  • Ensuring coordination of services across levels of care and among an array of community providers.
  • Assisting in the transformation of our system to provide flexible services that are person/family centered, strengths-based, culturally competent and evidence-based.
  • Serving as the advocate and focal point for the older population within our service area.

To accomplish these objectives, MCOFA oversees the local service system through a variety of sub-contracts; provides fiscal oversight and technical assistance to agencies; and collaborates extensively with other DHS and county divisions, service providers, and community groups.  Services are targeted to individuals with the highest social and economic need, emphasizing serving those older persons who are low-income, minority and those with physical and mental disabilities. An appointed Council for Elders made up of area professionals and consumers advises MCOFA in accordance with Older Americans Act regulations. This Council advises in the following areas:

  • Developing and administering the Area Plan before submission to the New York State Office for the Aging (NYSOFA);
  • Conducting and attending public hearings;
  • Representing the interests of older adults (advocacy); and,
  • Reviewing and commenting on community policies, programs, and actions affecting older persons with the intent of assuring maximum coordination and responsiveness to older adults.

In 1973, there were 97,000 individuals 60 years of age and older in Monroe County. Today, there are more than 175, 193 individuals age 60 and older and 27% have at least one disability.  It is our goal to ensure that Monroe County’s older citizens have access to the programs and services they need to remain independent and “Excel in Aging Well.”

OFFICE FOR THE AGING GOALS: Picture of elderly couple on the beach.

  1. Encourage safe, active, and independent lifestyles with timely and responsive systems of quality community-based services and supports;
  2. Promote the rights of older adults and prevent their abuse, neglect and exploitation;
  3. Empower older adults, individuals with disabilities, their families, and the public to make informed decisions about, and be able to access, existing health, long-term services and supports and other service options;
  4. Promote job training and readiness skills for older adults who want to remain in the workforce, and to help care for our community's older residents and individuals with disabilities needing support to maintain independence.


NY Connects: Your Link to Long-Term Services and Supports, is a free information and assistance service that is available to individuals and their families to help them make better decisions regarding their long-term care needs. Advisors provide information regardless of the type(s) of disability or age of the individual needing help with long-term care. Free translation services are available for individuals who do not speak English.

Advisors are experienced social workers who provide information, guidance and referral on an array of topics including housing, chores, personal care, transportation, adult day care, respite for caregivers, guardianship, support groups, nursing home placement, Medicaid, public benefits, mental health counseling, home health care, socialization, nutrition, and geriatric physician referral.



In an effort to make sure our older adults are safe and have what they need to fight the colder months, Monroe County, in partnership with several other community organizations, is launching our annual Coats for Seniors campaign. Coats will be collected through January 7, 2019 and then distributed throughout the community to older adults and other individuals in the community in need. This is the 15th year of the Coats for Seniors Campaign and over 10,000 coats have been collected and distributed over this time.

Please consider donating new and gently used clean coats to help our community's older adults.

* Of special note, while we will accept new and gently used clean coats of any size, we are especially in need of larger sizes.  

* If you are an older adult in need of a winter coat, please contact you area senior center and/or our offices at (585) 753-6280. In addition a you a coat to keep you warm, we will connect you to other programs and services that may benefit you.


Monroe Community Hospital

  • Faith Building, 1st Floor, 435 E. Henrietta Rd, Rochester

Monroe County Department of Human Services

  • 111 Westfall Rd, Rochester
  • 691 St. Paul Street, Rochester

Monroe County Department of Motor Vehicles

  • 50 W. Main Street, Rochester
  • 545 Titus Avenue, Rochester
  • 2199 E Henrietta Rd, Rochester
  • The Mall at Greece Ridge - (Entrance 2 – near Ruby Gordon)

Dry Clean Express

  • 3159 Winton Rd, Henrietta
  • 1158 Fairport Rd, Fairport
  • 557 W. Whitney Rd, Fairport
  • 7374 Pittsford-Palmyra Rd, Fairport

Colony Dry Cleaners

  • 695 Howard Rd, Gates

Donations will also be accepted at the following Monroe County Lunch Club 60 Meal Program Sites:

Centro de Oro - (585) 256-8900 x123

  • Ibero Family Center, 817 East Main Street, Rochester

Charles Settlement House - (585) 277-0813

· 71 Parkway, Rochester

· Dunn Tower Drive, Rochester

Community Place of Greater Rochester - (585) 288-0021

  • 145 Parsells Avenue, Rochester

Chili Senior Center - (585) 889-6185

  • 3235 Chili Avenue, Rochester

Henrietta’s Don Cook Senior Center - (585) 334-4030

  • 515 Calkins Road, Rochester

Greece Community & Senior Center - (585) 723-2425

  • 3 Vince Tofany Road, Rochester

Hilton-Parma Senior Center - (585) 392-9030

  • 59 Henry Street, Hilton

Irondequoit Senior Center - (585) 336-6077

  • 154 Pinegrove Avenue, Rochester

MARC of Baden - (585) 325-8134

  • 86 Vienna Street, Rochester

Montgomery/Southwest Senior Center - (585) 436-3090

  • 10 Cady Street, Rochester

Pittsford Senior Center - (585) 248-6235

  • 3750 Monroe Avenue. Pittsford

“The Center” @ Lifetime Assistance - (585) 637-8161

  • 133 State Street, Brockport

Webster Recreation Center - (585) 872-7103

  • 1350 Chiyoda Drive, Webster

Wheatland Senior Center - (585) 889-1284

  • 22 Main Street, Scottsville


We, and our partner agencies, are always looking for volunteers. Volunteers are needed for help with data entry, special events, senior companions, respite relief and more. Are you looking for way to give back to your community? Are you interested in helping our community's older adults and the families that care for them? We have short term and long term opportunities. If yes, please call our offices at (585) 753-6280 or NY Connects at (585) 325-2800.

Caregiving is a difficult job. When we care for our loved ones, we are often afraid or even too tired to ask for help. If you are a Caregiver in need of a hand, or you want to help a caregiver and don't know how, please check out the Caregiver Respite Project, by going to:


Know your rights when it comes to Life Insurance and Life Settlements:

Helpful Online Resources

Monroe County Office for the Aging Programs and Services are funded in part by Monroe County, New York State Office for the Aging, US Administration for Community Living, United Way, and Participant Contributions. We value our partnerships in order to meet the needs of our community's older adults and their caregivers.


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