Contact Information

Julie Allen Aldrich


Monroe County Office for the Aging

Monroe Community Hospital
435 E. Henrietta Rd.
Room 3rd floor, West
(Faith Wing)
Rochester, NY 14620
Phone: 585 753-6280
Fax: 585 753-6281

We Excel in Aging Well!

The Monroe County Office for the Aging is dedicated to serving older adults, caregivers of any age, and individuals with disabilities within our service area.
In 1973, the Office for the Aging was established by the Monroe County Legislature and designated by the Federal and State governments as the Area Agency on Aging within our planning and service area. The Monroe County Office for the Aging (MCOFA) is proud to celebrate over 40 years of excellent service to its older residents, and is committed to continuing this tradition of service.
MCOFA is an administrative division within the Department of Human Services (DHS), and is the governmental entity authorized to receive and allocate Older Americans Act and state funds for services and supports of community based long term care compliant with New York State law. MCOFA is the agency charged with system oversight and encouragement of programs aimed at supporting the needs of Monroe County residents age 60 and over, providing information and assistance for individuals with disabilities, support to caregivers of any age, and prevention and intervention of elder abuse. MCOFA does this by:
  • Developing a consumer-focused comprehensive county plan, known as the "Area Plan," to meet the short and long term needs of older adults, individuals with disabilities, and caregivers of any age within our service area. 
  • Allocating funding to local agencies based on community priorities and program performance as part of a coordinated service delivery system.
  • Ensuring coordination of services across levels of care and among an array of community providers.
  • Assisting in the transformation of our system to provide flexible services that are person/family centered, strengths-based, culturally competent and evidence-based.
  • Serving as the advocate and focal point for the older population within our service area.

To accomplish these objectives, MCOFA oversees the local service system through a variety of sub-contracts; provides fiscal oversight and technical assistance to agencies; and collaborates extensively with other DHS and county divisions, service providers, and community groups.  Services are targeted to individuals with the highest social and economic need, emphasizing serving those older persons who are low-income, minority and those with physical and mental disabilities. An appointed Council for Elders made up of area professionals and consumers advises MCOFA in accordance with Older Americans Act regulations. This Council advises in the following areas:

  • Developing and administering the Area Plan before submission to the New York State Office for the Aging (NYSOFA);
  • Conducting and attending public hearings;
  • Representing the interests of older adults (advocacy); and,
  • Reviewing and commenting on community policies, programs, and actions affecting older persons with the intent of assuring maximum coordination and responsiveness to older adults.

In 1973, there were 97,000 residents 60 years of age and older in Monroe County. Today, there are more than 300,000 older residents, caregivers, and individuals with disabilities, and the numbers keep growing. It is our goal to ensure that Monroe County’s older citizens “Excel in Aging Well.”

OFFICE FOR THE AGING GOALS: Picture of elderly couple on the beach.

  1. Encourage safe, active, and independent lifestyles with timely and responsive systems of quality community-based services and supports;
  2. Promote the rights of older adults and prevent their abuse, neglect and exploitation;
  3. Empower older adults, individuals with disabilities, their families, and the public to make informed decisions about, and be able to access, existing health, long-term services and supports and other service options;
  4. Promote job training and readiness skills for older adults who want to remain in the workforce, and to help care for our community's older residents and individuals with disabilities needing support to maintain independence.



NY Connects: Your Link to Long-Term Services and Supports, is a free information and assistance service that is available to individuals and their families to help them make better decisions regarding their long-term care needs. Advisors provide information regardless of the type(s) of disability or age of the individual needing help with long-term care. Free translation services are available for individuals who do not speak English.

Advisors are experienced social workers who provide information, guidance and referral on an array of topics including housing, chores, personal care, transportation, adult day care, respite for caregivers, guardianship, support groups, nursing home placement, Medicaid, public benefits, mental health counseling, home health care, socialization, nutrition, and geriatric physician referral.





In Governor Cuomo's 2018 State of the State, he announced the launch of a Long Term Care Planning Council to prepare for the emerging needs of New York State's growing aging population. The charge of the Council is to examine New York's long term care system. Specifically, the Council will:
• Analyze, evaluate, and identify the existing service gaps in New York's long term care system;
• Determine the most cost-effective evidence-based interventions; and
• Prepare a strategic plan to meet the emerging needs of New York's aging population over the next decade.
The "long term care system" should be broadly interpreted to include a variety of services and supports that help meet both the medical and non-medical needs of individuals with a chronic illness, disability, or functional need, and includes services and supports for caregivers. As community based service providers, the Aging and Disability network focuses primarily on the community based non-clinical needs that help keep people in their homes, with supports, including help for caregivers. This includes non-medical transportation, non-medical in-home care, home delivered meals, congregate meals, personal emergency response systems, social adult day services, respite for caregivers and more. We are asking you to help us, help you.

Please go to the attached link: and complete the survey by June 18, 2018. The results of the survey will be utilized to help design a complete system of care to help meet the emerging needs of New York's aging population over the next decade. Help inform the state about what helps you and your loved ones stay independent in your homes. On behalf of the Aging and Disability Network, we thank you for your contributions to this effort.



We, and our partner agencies, are always looking for volunteers. Volunteers are needed for help with data entry, special events, senior companions, respite relief and more. Are you looking for way to give back to your community? Are you interested in helping our community's older adults and the families that care for them? We have short term and long term opportunities. If yes, please call our offices at (585) 753-6280 or NY Connects at (585) 325-2800.

Caregiving is a difficult job. When we care for our loved ones, we are often afraid or even too tired to ask for help. If you are a Caregiver in need of a hand, or you want to help a caregiver and don't know how, please check out the Caregiver Respite Project, by going to:


Know your rights when it comes to Life Insurance and Life Settlements:

Helpful Online Resources

Monroe County Office for the Aging Programs and Services are funded in part by Monroe County, New York State Office for the Aging, US Administration for Community Living, United Way, and Participant Contributions. We value our partnerships in order to meet the needs of our community's older adults and their caregivers.


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