Hours and Locations

Monroe County Clerk’s Downtown Office

Picture of the County Office Building which houses the Monroe County Clerk office.

The Monroe County Clerk’s Office is located in the County Office Building, at the corner of West Main and Fitzhugh Streets, in Downtown Rochester.

Office of the Monroe County Clerk
39 W. Main St.
Room 101
Rochester, New York 14614

Important Numbers

County Clerk Information: 585 753-1600

County Office Building Fax: 585 753-1650

Auto License Bureau Hotline: 585 753-1604

Pistol Permit Information: 585 753-1642

Hours of Operation
9:00 a.m. until 5:00 p.m. (Monday through Friday)


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Auto License Bureau Branch Offices

The Monroe County Clerk operates three conveniently located Auto License Bureau branch offices.

Greece Branch

Picture of the Greece Auto License Bureau sign.

The Mall at Greece Ridge
Use entrance #2 near Bed, Bath & Beyond
Rochester, New York 14626

Hours of Operation
8:30 a.m. until 4:30 p.m. (Monday, Wednesday, Thursday and Friday) 

Extended Hours
8:30 a.m. until 6:30 p.m. (Tuesdays only)

8:30 a.m. until 12:30 p.m. (Last Saturday of every month except December)

  • Permit Testing until one hour before closing.
  • Enforcement Transactions processed until 3:30 p.m. daily.

Commercial Driver License (CDL) permit testing is available only at the Greece Office.
8:30 a.m. until 1:30 p.m. (Monday through Friday)

Insurance Card Fax Number: (585) 723-4833


Henrietta Branch

Picture of the Henrietta Auto License Bureau sign.

Town Centre
2199 East Henrietta Road
Rochester, New York 14623

Hours of Operation
8:30 a.m. until 4:30 p.m. (Monday, Tuesday, Wednesday and Friday) 

Extended Hours
8:30 a.m. until 6:30 p.m. (Thursdays only)

  • Permit Testing until one hour before closing.
  • Enforcement Transactions processed until 3:30 p.m. daily.

Insurance Card Fax Number: (585) 359-0717

Irondequoit Branch
NOTICE - Wed., Nov. 29 - As of 11:30 a.m., the internet connectivity issue at the Irondequoit DMV office is resolved.  Thank you for your patience; we are up and processing.

Picture of the Irondequoit Auto License Bureau sign.

Titus Mall
545 Titus Avenue
Rochester, New York 14617

Hours of Operation
8:30 a.m. until 4:30 p.m. (Monday, Tuesday, Thursday and Friday) 

Extended Hours
8:30 a.m. until 6:30 p.m. (Wednesdays only)

  • Permit Testing until one hour before closing.
  • Enforcement Transactions processed until 3:30 p.m. daily.

Insurance Card Fax Number: (585) 544-5718


DMV Mobile Services

The Monroe County Clerk's DMV Mobile Service visits three locations a day, five days a week - one on the County's east side, one of the west and one in the City of Rochester.


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Forms of Payment for Monroe County Clerk

The Monroe County Clerk’s Filing Office and Auto License Bureau accept cash, checks made payable to “Monroe County Clerk,” Visa, Master Card, and Discover. 

When paying by check for U.S. Passports, two checks are required—one made payable to “U.S. Department of State” and one made payable to “Monroe County Clerk.”


Helpful Tips for Auto License Bureaus

Make your trip to our office as convenient as possible.

  • Branch offices are busiest on Mondays, Fridays, during lunch time, as well as the first and last few days of the month.
  • All transactions require the driver license of the individual for whom the work is being processed.  If a third party is visting to do a transaction for someone else, they can bring a photocopy or the original, and the person for whom the work is being processed must sign any relevant forms ahead of time.
  • Registering a vehicle requires you to show proof of insurance that is effective at the time of the transaction.
  • Transferring ownership of a vehicle requires a title or transferrable registration (title for all post-1972 automobiles) signed by seller and buyer.
  • If you do not have a bill of sale (receipt) for a vehicle, you will be charged tax based on the fair market value of the vehicle -- which could be more than what you actually paid!
  • Learner’s permit testing is conducted at all branch offices from opening until one hour before closing.
  • Enforcement transactions are processed from 8:30 a.m. until 3:30 p.m. daily.
  • Never take insurance off a vehicle without surrendering the plates first!  Even if the vehicle was not being operated, having a vehicle registered but not covered by insurance can lead to significant fines, the suspension of the vehicle's registration, and eventually, the suspension of the registrant's driver license. Always surrender your license plates before removing NYS insurance coverage.  This includes if you are moving out of New York State!
  • Auto License Bureau Hours Hotline: 585 753-1604.
  • DMV Information: 518-486-9786


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