MonroeCounty.gov; Cheryl Dinolfo, County Executive

Additional DMV Mail and Dropbox Services

Beginning Monday June 8, 2020, Monroe County DMVs will be expanding the transactions processed through the U.S. Mail and drop boxes.


Address for our local mail-in processing operation:

Monroe County Auto License Bureau
Attn: Mail-In Processing
2199 E. Henrietta Rd.
Rochester, NY 14623

Secure Drop Boxes are installed near the entrances the following DMV branches during their business hours:

*Please note the license plate surrender bin at the County Office Building is no longer available.*

Henrietta DMV

2199 E Henrietta Rd.
Rochester, NY 14623

Irondequoit DMV

545 Titus Ave.
Rochester, NY 14617

Rochester (Downtown) DMV

200 E. Main St., Ste. 101
Rochester, NY 14604


Please use the following instructions and forms for the various transactions we can accept by mail or dropbox.

Register a Car, Truck, Motorcycle, or Trailer, or Transfer License Plates

  • Instructions and forms are available here in English and Español: Registrar un vehículo o transferir un registro por correo.
  • You can print them from this website or call (585) 753-1604 if you need a copy sent to you.
  • The same process is being used to re-register a vehicle you already own, for example, a "summer car" you took off the road for the winter, with a few key differences:
    • It is not necessary to submit your title if you already own the car and are the only person on the title (see the packet linked above for more detail on this point)
    • If you are already the titled owner of the vehicle, we do not need a sales tax form or bill of sale -- these documents are only needed to change ownership of a vehicle
    • If you requested a credit when you surrendered your plates for the season, the registration is still unexpired, and you are putting the same vehicle back on the road, no fee is required. If it is a different vehicle, we require a $10 transfer fee. If you need to renew the registration, the fee can be determined using the fee calculator linked in the full packet.

Register a Boat

Instructions and forms are available here. Please note that this packet includes slightly different instructions and a different registration form required for boats.


Replace a Lost/Missing/Destroyed Title

Please note that while you can apply for a replacement title through a Monroe County DMV dropbox or mail in, you will still receive the title directly from NYS DMV in Albany.

Did you know you can also order a replacement title online?

  • Complete DMV Form MV-902, “Application for Duplicate Title”
  • Provide copies of proof of your identity. NYS DMV uses a “point system” and we need six points. A copy of your NYS license, permit, or ID card is worth six points. If you don’t have this document, please see this Proofs of Identity chart to find other documents that are worth six points
  • Include payment of $20 by check or money order, payable to “Monroe County Clerk”

Renew a License

Please note that license renewals require an eye exam. The eye test provider must either submit the eye test electronically to DMV (ask your provider if they participate) or provide you the results of your exam on a specific DMV Form, “Vision Test Report, MV-619. For help finding a provider, visit https://dmv.ny.gov/vision-registry-locator.

If you wish to complete your transaction online, click this link. https://transact2.dmv.ny.gov/photodocrenewal/

By U.S. Mail or Dropbox:

Submit the following items to complete your transaction.

  1. Renewal Notice - Complete the renewal notice you received by mail or use form MV-44 - https://dmv.ny.gov/forms/mv44.pdf
  2. Fee - Include your renewal fee as described on the renewal application mailed to you. Make the check or money order payable to “Monroe County Clerk.” Renewal fees by license class are:
Class Fee
A/B/C CDL $164.50
D or DJ (most common) $64.50
E $112.50
M or MJ $72.50

Add $30 to any of the above fees if your license is Enhanced. (There is no additional fee to renew a REAL ID license.)

  1. If your provider doesn’t participate electronically, include form MV-619 as described above

Change of Address (License and/or Registration)

You can change your address online if you create a MyDMV account. Visit https://dmv.ny.gov/mydmv/mydmv for details.

By Mail or Dropbox:

Mail or drop off payment and completed form: https://dmv.ny.gov/forms/mv232.pdf

*Please note that while you are required by state law to update your address with NYS DMV, you are not required to replace your documents with one showing the new address, although if you desire to, the form above includes information about the fees required to do so. If you choose to order a replacement document, please make your check payable to “Monroe County Clerk.”


Registration Renewal

(Note: If you registration has been expired up to 1 year, it is still processed just like any other renewal. If it has been expired for more than one year, please follow the instructions for a new registration.)

You can renew most registrations online. Visit https://transact2.dmv.ny.gov/registrationrenew/.

By Mail or Dropbox:


Replace a Lost, Unexpired License, Permit, ID or Registration

You can replace a lost license, permit, or ID document online here: https://transact2.dmv.ny.gov/photodocduplicate/

You can replace most lost registration documents here:

https://transact2.dmv.ny.gov/RegistrationDuplicate/

Please make sure your address is up to date with DMV before ordering as the replacement document will be sent to whatever DMV has on file. See information elsewhere on this change regarding how to change your address with DMV.

By mail or dropbox:

  • For a license/permit/ID, complete this form: https://dmv.ny.gov/forms/mv44.pdf . Provide your DMV ID number if you have it, but a replacement can be processed without it.
  • For a registration, complete this form: https://dmv.ny.gov/forms/mv82d.pdf .
  • Provide copies of proof of your identity. NYS DMV used a “point system” and we need six points. A copy of your NYS license, permit, or ID card is worth six points. If you don’t have this document, please see this Proofs of Identity chart to find other documents that are worth six points.

The fee for a replacement license/permit/ID is $17.50. The fee for a replacement registration document and sticker is $3.


Order Your Driving Record (a.k.a. Abstract)

This document is required by some employers and can also be very useful in determining why a license is suspended (e.g. in what courts you have an unpaid traffic ticket).

You can order a driving record online by creating a MyDMV account. Visit https://dmv.ny.gov/mydmv/mydmv for details.

By mail or dropbox:

  • Complete “Request for DMV Records”, Form MV-15: https://dmv.ny.gov/forms/mv15.pdf
  • Provide copies of proof of your identity. NYS DMV used a “point system” and we need six points. A copy of your NYS license, permit, or ID card is worth six points. If you don’t have this document, please see this Proofs of Identity chart to find other documents that are worth six points.
  • Include payment of $10 by check or money order payable to “Monroe County Clerk”

Surrender license plates / cancel registration

To cancel a vehicle's registration and remove it from your insurance policy, you can use any drop box location or our mail-in address to surrender your plates.

Your plate surrender receipt will be mailed to you. Plate surrender forms will be available at the drop boxes or can be downloaded and completed ahead of time here.

Please note that plate surrenders cost $1, payable by cash or check to "Monroe County Clerk."

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Contact Us

DMV

Email: DMVCOVID19@monroecounty.gov

DMV Helpline:

(585) 753-1604

Henrietta, Irondequoit and Rochester DMV Branches will reopen by appointment only on Thurs. 6/18/20. 

More info HERE.


Downtown Filing Office

Now open with some restrictions

Email:
MCClerk@monroecounty.gov
General Phone:
(585) 753-1600
Customer Service Phone (Non-DMV Issues):
(585) 753-1620
Pistol Permit Department Phone: 
(585) 753-1642
Pistol Permit Department Email:
MCPistols@monroecounty.gov
**When possible email is the best method of communication as all phone numbers are voicemail only systems**