MonroeCounty.gov; Cheryl Dinolfo, County Executive

DMV Mobile Service

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HOLIDAY CLOSURES - Thanksgiving and the Day After Thanksgiving

Thanksgiving, Thursday, Nov. 28 and the day after Thanksgiving, Friday, Nov. 29, are both Monroe County holidays.  All county offices will be closed, including the Clerk's filing office and all DMV branch offices and mobile units operated by the County Clerk.


Picture of Mobile Service van.

The Monroe County Clerk’s Mobile Service visits a different location on the east and west sides of the county each weekday.

We process routine DMV transactions.  While mobile service office provides the most convenient location for DMV services, please note that due to staff and equipment limitations it is not the fastest option.  For the quickest service possible, a DMV branch appointment is strongly recommended!

Mobile Service Hours and Locations

Due to record high demand for DMV services, driven primarily by the REAL ID requirements taking effect in October 2020, customer volumes at mobile DMV locations are at an all-time high and walk-in wait times are higher than they have been historically.  We strongly encourage you to consider making an appointment at a DMV branch office instead for faster service.

Picture of people using Mobile Service.The Monroe County Clerk’s Mobile Service brings DMV services to convenient locations near you!

Hours of Operation

  • Mobile Service locations are open from 10:00 a.m. until 3:30 p.m. (permit testing until 2:30 p.m.).

Metro Mobile Location - *Closed and replaced with our full-service branch at 200 E. Main St. effective Thurs. 9/5/2019*

Eastside Mobile Location

  • Mondays: Webster Town Library, 980 Ridge Road
  • Tuesdays: Penfield Town Hall, 3100 Atlantic Avenue
  • Wednesdays: East Rochester Village Hall, Eyer Building, 317 Main Street
  • Thursdays: Perinton Town Hall, 1350 Turk Hill Rd - Closed on Thanksgiving, Nov. 28
  • Fridays: Pittsford Town Courts, 3750 Monroe Ave, Suite 950 - Closed on the day after Thanksgiving, Nov. 29

Westside Mobile Locations

  • Mondays: Parma Town Hall, 1300 Hilton-Parma Corners Road
  • Tuesdays: Chili Town Hall, 3333 Chili Avenue
  • Wednesdays: Ogden Town Hall, 269 Ogden Center Road
  • Thursdays: Clarkson Town Court, 3655 Lake Road Closed on Thanksgiving, Nov. 28
  • Fridays: Gates Town Hall, 1605 Buffalo Road Closed on the day after Thanksgiving, Nov. 29

Mobile Service Transactions

Driver licenses, permits and non-driver ID cards

  • Apply for or renew operator and motorcycle licenses, permits, and non-driver ID cards;
  • CDL renewals (except with HazMat or towing endorsements);
  • Written tests for operator and motorcycle permits;
  • Duplicates for all types of licenses, permits, and non-driver ID cards;
  • Amendments to all types of licenses, permits, and non-driver ID cards;
  • Enhanced Driver Licenses / REAL ID

Registrations

  • Renewals;
  • New plates for passenger and commercial vehicles, trailers and motorcycles;
  • Duplicate plates for passenger and commercial vehicles, trailers and motorcycles;
  • Amendments to registrations for all vehicle types;
  • Plate transfers (from one vehicle to another) for all vehicle types;
  • Plate surrenders.

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Forms of Payment

The Monroe County Clerk's Office and Auto License Bureaus accept cash, checks made payable to “Monroe County Clerk,” and all major credit cards.

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