GIS Projects

Street Address Mapping (SAM) Project

In conjunction with the City of Rochester and 911, Monroe County is working with New York State on creating and standardizing a statewide address point database. Having standardized, accurate and up-to-date address points is critical for Next Generation 911 (NG911). This project has been a challenge for New York State because consistently formatted address data has not been available across the state.

Monroe County, the City of Rochester and 911 are working together to migrate our current format to that of New York State’s. This process involved consolidating multiple databases that were being maintained between each agency into one standardized dataset. This dataset was then sent to New York State for Quality Control/Quality Assurance and then imported into the new statewide format. The end result of this process is a statewide layer that consists of a point feature for every address. This is very important for a single piece of property that has multiple dwellings or businesses, such as apartment complexes or malls. Ultimately, this will allow first responders to accurately pinpoint a location when it comes through 911.

Just like any database, this information needs to be kept current and consistent. New York State has developed an online application that will allow counties to push their address updates to a centralized database. It will also allow for multiple editors of the data. Designated employees from Monroe County, the City of Rochester and 911 will be able to make changes to the dataset as they come up.

For more information regarding the Street Address Mapping (SAM) Project you can contact the NYS GIS Program Office directly or visit them on the web at

Back to top

Facility Asset Mapping (FAM)

Environmental Services is in the process of migrating its asset management from GIS and Hansen, a work order management system, to GIS and SAP technologies. SAP (System Applications and Products in Data Processing) is an industry standard for Enterprise Resource Planning (ERP) and is used to track and manage the County’s infrastructure along with managing work orders. Sewers, fiber optic cable, street lights, and facility assets such as HVAC are examples of assets to be tracked in SAP and mapped in GIS.

Asset mapping begins with the creation of AutoCAD drawings.  In these drawings, assets are assigned to their corresponding facilities. For instance, fire alarms, security cameras, and thermostats are drawn in the exact location where they exist in a building.  These assets are assigned unique identification numbers that allow them to be linked to work orders and maintenance history.  The drawings, unique identifiers, and history are then put into GIS.  Migrating to GIS provides geographical reference to AutoCAD drawings, allowing the drawings and all of their asset information to be viewed on a map. 

One of the obvious benefits of having our assets mapped in GIS is the reduction of "paper clutter". Crews no longer have to carry along the rolled up Mile Square maps that get wet when it rains or crumpled up when put behind the seat. Instead, most vehicles are now equipped with laptops or tablets that can be updated on a regular basis. Also, by combining GIS base map data with aerial photography, the field technician will have a good sense of where he/she is when in the field looking for these assets. The most important benefit is the fact that our data helps the field crews and dispatchers communicate more efficiently. Each asset in GIS is linked to the asset management system by a unique ID number which can eliminate confusion when discussions take place over the radio.

Currently, dispatch communication regarding service requests and work orders is being improved through the use of web based GIS interfaces.  These interfaces, or asset viewers, are created internally by DES employees using Geocortex® software. It allows the dispatcher to quickly identify the location, history, and unique identifier of an asset which requires maintenance. For example, if a sewer catch basin or a building’s furnace requires maintenance; a service request is generated, followed by a work order. Once the maintenance has been completed, the work order is closed, and the information is stored in history. After Hansen has migrated to SAP, dispatchers will be able to issue work orders and update asset information through the web interface.

Back to top

Web Based GIS

A Geographic Information System (GIS) is a computer-based tool used for mapping. A GIS helps us to understand geography and our relationship to the things around us, and it facilitates informed decision making.

Our recent effort to redesign Monroe County's website has created new opportunities to put GIS technology directly in the hands of the public we serve. The first project came about in response to the County Executive's desire to help local business owners and residents comply with provisions of New York State's Pesticide Neighbor Notification Law. The law requires that commercial applications provide 48-hour written notice to abutting properties prior to the application of pesticides. To assist with this notification, Monroe County has developed a web-based computer program that will determine the mailing address of neighbors whose properties abut the customer of a commercial applicator.

Access to the program is provided free of charge. The program uses the County's GIS technology to locate neighboring properties, both next door to and in back of a customer's property, and provides mailing addresses of the property owners. Applicators have the option of downloading this data to a program of their own, or printing address labels directly from the web sites.

Another great example of GIS on the web is also directly linked to Monroe County's website redesign. This project is a component of the new Real Property Portal. In total, the new Portal offers five areas of functionality:

  1. Pay/View Your Taxes Online
  2. See a Detailed Property Report
  3. Compare Assessment Data with Similar Monroe County Properties
  4. Compare Sales with Similar Monroe County Properties
  5. View Property on a GIS Map

The GIS Property Viewer application allows users to enter any Monroe County parcel address and return a birds-eye view of the property. Featured layers include parcel boundaries, town boundaries, school district boundaries, roads, water features and full color aerial photography. The map is fully integrated with Real Property's Assessment Database. Additional tools allow users to Pan, Zoom, Measure and Identify any map feature.

  print this page    email this page    back to top

About · Accessibility and Standards · RSS News Feed
Disclaimer and Privacy Policy · Non-Discrimination Policy

Official Site of Monroe County, New York. Copyright © 2017 Monroe County. All Rights Reserved.
Comments or suggestions? Please e-mail the webmaster.