; Cheryl Dinolfo, County Executive

Jail Bureau

The Monroe County Jail

130 Plymouth Ave. South
Rochester, NY 14614
(585) 753-4300
Visiting Appointments
(585) 753-4000
Inmate Information
(585) 753-4300
(585) 753-4051

Andrew P. Meloni: STAR Academy

750 East Henrietta Road
Rochester, New York 14623
(585) 753-4300
Visiting appointments
(585) 753-3065
Inmate information
(585) 753-4300
(585) 753-4051

Mission Statement

The Jail Bureau of the Monroe County Sheriff's Office currently operates three facilities: a pre-trial detention facility that houses approximately 1,000 inmates in downtown Rochester, a sentenced facility in suburban Brighton, New York, that houses 475 sentenced inmates, and a regional forensic unit at the Rochester Psychiatric Center.

Monroe County Veterans Court

Click here for informational video

Visiting an Inmate


The safety of the Monroe County community, including incarcerated individuals, visitors to the Monroe County Jail, and the Monroe County Sheriff's Office staff remains a top priority as severe respiratory illness outbreaks continue to evolve and spread globally.  As a result, Monroe County Sheriff Todd K. Baxter is temporarily cancelling Monroe County Jail inmate visitations and non-essential service related to contact visits until further notice.  Professional/essential visits continue as usual, to include attorney visits that take place behind protective windows.

MCSO understands visitation is an essential part of corrections, and important to families.  In an effort to encourage these relationships, MCSO is providing additional phone calls for each incarcerated individual at no cost. If the stoppage of visitations continues for a prolonged period, MCSO will re-evaluate this procedure.

The Monroe County Sheriff's Office has implemented  a Hotline for families to call Monday-Friday, 8:00 a.m. - 5:00 p.m with any concerns.  If the call goes unanswered, we ask that you simply leave a message and a staff member will return the call. Hotline Phone Number:  585-753-4283.

The Monroe County Sheriff's Office will continue to monitor the situation and coordinate with the Monroe County Department of Public Health.

Each inmate housed at the Monroe County Jail and Andrew P. Meloni: STAR Academy at the Monroe Correctional Facility is permitted two one-hour visits each week by appointment.

Downtown visits may be scheduled in person or by calling 753-4000 beginning at 8:45 a.m. until all appointments are filled. All visits are scheduled one week in advance; there are no walk-in visits available. Visits will be scheduled on Monday for the following Monday, Tuesday for the following Tuesday, Wednesday for the following Wednesday, Thursday for the following Thursday, and Friday for the following Friday.

Inmates who have Trustee Status are allowed to request a permanent visit time which will automatically be scheduled each week once they are approved. Permanent visit times are granted based on the availability of space and the inmate’s status.

All visitors must arrive at least 15 minutes prior to their scheduled visit time. If you are not on time, your visit may be cancelled.

You must have a valid government issued photographic identification to enter the visiting area such as a NYS Drivers License, Non Driver I.D. card or Benefit Card.


Monroe County Jail Visit Schedule
Monday through Friday

8:45 AM to 9:45 AM
9:45 AM to 10:45 AM
10:45 AM to 11:45 AM
1:00 PM to 2:00 PM 
2:00 PM to 3:00 PM
3:00 PM to 4:00 PM  

The visiting area will open at 9:00 AM, Monday through Friday, for professional visits only. 

Andrew P. Meloni: STAR Academy Visiting Hours

9:30 AM to 10:30 AM
10:30 AM to 11:30 AM
12:30 PM to 1:30 PM
1:30 PM to 2:30 PM

Inmate Property

Inmate property Allowable items

Inmate Mail

Mail for Monroe County Jail and MSA Inmates

Sending Money to an Inmate

Access Corrections offers many convenient methods to send money to your loved one including the internet / mobile app, toll free by phone and at the lobby kiosks located at both the Monroe County Jail and Andrew P. Meloni:  STAR Academy (MCF).

Internet / Mobile App
Go to to create a free account or send money on the go with our free mobile app. The app is available in both the Apple Store and Google Play. Access Corrections accepts Visa and Mastercard credit / debit cards.

Bilingual (Spanish and English) agents are available 24 /7 by calling toll free 1-866-345-1884. You can also choose to use the IVR system. Access Corrections accepts Visa and Mastercard credit / debit cards.

Deposit money to your loved one using cash or your Visa or Mastercard credit / debit card.

Jail Programs

The Monroe County Jail and MSA conduct numerous rehabilitation, educational and treatment programs for locally sentenced inmates and detainees. Click here for detailed program information.

The Prison Rape Elimination Act of 2003 (PREA)

The United States Department of Justice adopted the National PREA Standards to Prevent, Detect, and Respond to sexual abuse and sexual harassment in juvenile detention, prisons and/or jails, lockups, and community confinement facilities.On June 20, 2012, the Department of Justice officially published the finale PREA standards for the four types of facilities: Juvenile Detention, Prisons and/or Jails, Lockups, and Community Confinement Facilities. CLICK HERE to read the final standards and the Justice Department commentary [PDF].The Monroe County Sheriff’s Office has actively been implementing the PREA standards through policy, education, and good working strategies with the goal of preventing sexual abuse and/or sexual harassment in its facilities.The Monroe County Sheriff’s Office has zero tolerance toward all forms of sexual abuse and sexual harassment involving any employee, volunteer, contractor, or inmate.  All reports of sexual abuse, sexual harassment, and any possible retaliation for reporting sexual abuse or sexual harassment will be thoroughly and objectively investigated to completion.Third-party reporting of sexual abuse and sexual harassment can be made 24 hours a day to the Monroe County Jail Administration Office at (585) 753-4178.A delay in reporting an incident will place the safety of any inmate in jeopardy and make the investigation of the incident far more difficult.Annual statistical data reports will be available for public display at the Monroe County Jail Property/Jail Records lobby and Andrew P. Meloni: STAR Academy lobby.  

PREA 2016 Annual Report



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