Auto License Bureau
FEBRUARY 2017 - CAMERA ISSUES ON MOBILE - Our Mobile Units are currently facing significant difficulty processing photo and image transactions, such as issuing new permits and licenses, exchanging out-of-state licenses, name changes, and renewals that require a new photo. State DMV is experiencing unpredictable outages that will not allow us to transmit a photo to them. If you have a photo transaction, you are temporarily encouraged to use one of our permanent offices in Greece, Irondequoit or Henrietta.
Acting as an agent for the State of New York, the Monroe County Clerk administers the County’s Auto License Bureau.
DMV Services and Information
- Driver Licenses
- Non-Driver Identification
- Learner Permits
- Vehicle Registration
- Commercial Driver Licenses (CDL)
- Plate Surrender
- Enforcement Transactions
You can find detailed DMV information, answers to many motor vehicle questions, complete several basic transactions, and access the most commonly used forms by using the link provided below to go to the New York State Department of Motor Vehicles website.
DMV information is also available by telephone at 518-486-9786. In addition to a 24 hour automated service, live operators are available during normal business hours.
Hours and Locations
View the Auto License Bureau hours and locations or call the Monroe County Auto License Bureau 24-hour Hot Line at 585-753-1604.
DMV Mobile Services
The Monroe County Clerk's DMV Mobile Service visits three locations a day, five days a week - one on the County's east side, one of the west and one in the City of Rochester.
Forms of Payment
The Monroe County Clerk’s Office and Auto License Bureaus accept cash, checks made payable to “Monroe County Clerk,” and all major credit cards.
Parking and Traffic Tickets
The Auto License Bureau does not handle parking violations and cannot answer your questions about parking tickets. We do not regulate parking. Contact the locality if you have parking tickets or questions about local regulations. Failure to answer parking tickets may result in barring renewal of your auto registration or a registration suspension.
In Monroe County, traffic tickets for moving violations are handled by local courts. In the City of Rochester, the New York State DMV Traffic Violations Bureau (TVB) handles non-criminal moving violations. Criminal traffic violations in these areas, such as DWI or reckless driving, are handled by criminal courts. Contact the local criminal court.