; Cheryl Dinolfo, County Executive

Please visit the main page of our website at for the latest information on Emergency Operations as we are NOT following our normal hours, locations and services!

Get ready for NYS Real ID!  Not sure what documents you need to upgrade?   Try the NYS DMV Proof Wizard!

Auto License Bureau (DMV)

The Monroe County Clerk's Office serves as the local agent for the New York State Department of Motor Vehicles within the areas of vehicle registrations and license, permit and ID issuance. Many other types of DMV services, such as road testing or applications for the restoration of revoked licenses, are handled directly by the state.

Do you use your NYS license to board domestic flights? If so, get ready for REAL ID!

Starting in October 2020, a standard NYS driver license will no longer be accepted by the TSA when boarding a domestic flight.

If you have an Enhanced license, US passport, or several other forms of ID, you already have a document that meets the REAL ID requirements.

Not sure what documents you need to upgrade?  Try the NYS DMV Proof Wizard!  And when you're ready, we strongly recommend you make an appointment for service.

Please note that if your name has changed since birth, including due to marriageand you are using any proofs that show your former name, federal law requires that we see legal documentation of the change (a "linking document") such as a government-issued marriage license or adoption certificate.  In New York State, certified copies of marriage licenses can be obtained from the town or city clerk's office where the license was originally obtained. 

Picture of license plates and DMV forms.

Book an appointment with Monroe County Auto License Bureau (DMV) using SetMore
More information about DMV Appointments

Information about Accomodations for People with Disabilities

DMV Services and Information

  • Driver Licenses
  • Non-Driver Identification
  • Learner Permits
  • Vehicle Registration
  • Commercial Driver Licenses (CDL)
  • Plate Surrender
  • Enforcement Transactions

You can find detailed DMV information, answers to many motor vehicle questions, complete several basic transactions, and access the most commonly used forms by using the link provided below to go to the New York State Department of Motor Vehicles website.

New York State Department of Motor Vehicles Information:
New York State DMV
DMV Phone Numbers
DMV Forms

Telephone Service

DMV information is also available by telephone at 518-486-9786. In addition to a 24 hour automated service, live operators are available during normal business hours.

Eye / Vision Tests

For those customers who need a vision test to renew their licenses, please know that Monroe County Auto License Bureau offices are able to provide this service and renew your license in a single visit.  (An appointment will make your trip even faster!)  You are not required to visit an optician or ophtamalogist to renew your license.

Hours and Locations

View the Auto License Bureau hours and locations or call the Monroe County Auto License Bureau 24-hour Hot Line at 585-753-1604.Picture of the inside of Auto License Bureau.

DMV Mobile Services

The Monroe County Clerk's DMV Mobile Service visits three locations a day, five days a week - one on the County's east side, one in the west and one in the City of Rochester.

Forms of Payment

The Monroe County Clerk’s Office and Auto License Bureaus accept cash, checks made payable to “Monroe County Clerk,” and all major credit cards.

Parking and Traffic Tickets

The Auto License Bureau does not handle parking violations and cannot answer your questions about parking tickets. We do not regulate parking. Contact the locality if you have parking tickets or questions about local regulations. Failure to answer parking tickets may result in barring renewal of your auto registration or a registration suspension.

In Monroe County, traffic tickets for moving violations are handled by local courts. In the City of Rochester, since April 2018, the city's Traffic Violations Agency handles non-criminal moving violations. Criminal traffic violations in these areas, such as DWI or reckless driving, are handled by criminal courts. Contact the local criminal court.

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