MonroeCounty.gov; Cheryl Dinolfo, County Executive

Veterans Discharges and
Discount Cards

ATTENTION: ISSUING OF VETERANS DISCOUNT CARDS IN OUR OFFICE WILL REOPEN ON JUNE 8th

New COVID-19 Procedures

In order to maintain healthy practices to protect staff and customers, new procedures have been created. Upon entering room 101 of this office you will be required to wear a mask, take a ticket, and wait in the atrium of the County Office Building until your number is called. 


Military Discharges

An honorably discharged Veteran of the United States Armed Forces is entitled to record their Discharge Certificate (DD-214) with the County Clerk’s Office where they reside under New York State Military Law §250.

Veterans can record their DD-214 with the Monroe County Clerk’s Office by bringing the original DD-214 into our office. Your DD-214 will be returned to you immediately and there is no cost to record the document. The document will be kept sealed from the public for your privacy.

Once recorded in the County Clerk’s Office, a certified copy of a DD-214 is available at any time to the Veteran. A certified copy of a Discharge is legally accepted as the original document. Many times a DD-214 is required to prove military service, establish entitlement of benefits or obtain certain discounts. Should the original DD-214 ever be misplaced or damaged, a copy may be obtained from our office. There is no charge to obtain a certified copy of your DD-214.

Monroe County Veterans Discount Card Program

The Monroe County Veterans Discount Card Program is an initiative between Monroe County, the Veterans Outreach Center and local merchants to provide discounted products and services to area Veterans who present the Discount Card.

Honorably discharged Veterans may obtain the card by visiting the Monroe County Clerk’s Office at 39 West Main Street with their Discharge papers (DD-214). A photo will be taken of the Veteran for their card and the card will be printed while you wait. There is no cost to obtain a Veterans Discount Card.

Currently there are close to 125 area merchants participating in the program and over 4,000 Veterans Discount Cards have been issued since the program began in November 2011.

This is only one small way that Monroe County can demonstrate its appreciation to our local Veterans.

More Information on the Monroe County Veterans Discount Card Program

Information for Veterans Facing Challenges in their Everyday Lives

MakeTheConnection.net, a website of the U.S. Department of Veterans Affairs, connects Veterans, their family members and friends, and other advocates with mental health information, local resources, and Veterans’ own inspiring stories of recovery. Visitors can learn about the signs of mental health conditions or substance use problems and find sources of support. The site is free and accessible to everyone.

For questions about recording your DD-214 or the Veterans Discount Card Program, please contact the Monroe County Clerk’s Office at 585-753-1600.

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Contact Us

DMV

Email: DMVCOVID19@monroecounty.gov

DMV Helpline:

(585) 753-1604

Henrietta, Irondequoit and Rochester DMV Branches will reopen by appointment only on Thurs. 6/18/20. 

More info HERE.


Downtown Filing Office

Now open with some restrictions

Email:
MCClerk@monroecounty.gov
General Phone:
(585) 753-1600
Customer Service Phone (Non-DMV Issues):
(585) 753-1620
Pistol Permit Department Phone: 
(585) 753-1642
Pistol Permit Department Email:
MCPistols@monroecounty.gov
**When possible email is the best method of communication as all phone numbers are voicemail only systems**